Medserv - Remote Practice Management Service
Medserv Logo

Secretarial support meets powerful practice management

Human led assistance with intelligent automation so your clinic runs itself: bookings, billing, letters, and dictation all handled from one place.

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Flexible terms

Flexible terms

30-day rolling contract

Free Smartphone App

Free Smartphone App

Upload notes in seconds

Financial access online

24/7

Financial access online

Free Onboarding

Free Onboarding

No Data Loss

No Data Loss

24/7

Trusted by Clinicians

AXA
Aviva
BMI Healthcare
BUPA
Beacon Hospital
Beaumont
Blackrock Clinic
Bon Secours
Bupa
Cigna
Cromwell Hospital
GARDA
Galway Clinic
Harley Street Clinic
Healix
LAYA
London Bridge Hospital
Mater Private
Nuffield Health
Spire
The London Clinic
The Princess Grace Hospital
UPMC
VHI
WPA
Irish Life Health
AXA
Aviva
BMI Healthcare
BUPA
Beacon Hospital
Beaumont
Blackrock Clinic
Bon Secours
Bupa
Cigna
Cromwell Hospital
GARDA
Galway Clinic
Harley Street Clinic
Healix
LAYA
London Bridge Hospital
Mater Private
Nuffield Health
Spire
The London Clinic
The Princess Grace Hospital
UPMC
VHI
WPA
Irish Life Health
Save Time Illustration

You didn't train to manage admin

Endless letters, billing errors, missed referrals — it’s the hidden tax of private practice. Medserv combines secretarial support and automation so your day runs seamlessly from dictation to discharge.

See how Medserv saves up to 12 hours a week →

Dictate & Draft Letters Instantly

via AI-assisted transcription or via human secretary

Integrated Billing

Invoices, insurance claims & reminders without manual input

Smart Scheduling

Multi-clinic calendars, reminders, and online payment links

Secretarial Support

Experienced team to handle communications and correspondence

Workflows

Automate repetitive admin: letters, payments, tasks

Fully Secure & Compliant

GDPR Compliant encrypted communications

Over

5,000

providers

More than

1BN

claims billed annually

Operating In

500+

hospitals

Here’s How We Can Help Streamline Your Practice

  1. 1

    Onboard your practice

    We migrate your data and create your templates.

  2. 2

    Set your rules

    Define how bookings, letters and billing flow.

  3. 3

    Go live

    You focus on your patient, your secretaries handle the rest.

  • Import Patients
  • Map Documents
  • Create Templates & Booking Forms
  • Set Invoice Follow Up Rules

Clinician & NHS GP Directory

A complete directory of clinicians and NHS GPs, fully managed and easy to use. Send secure emails directly to GPs, and if a contact isn’t listed, our Support team will locate it for you.

Where automation stops, our secretaries step in

Draft letters, chase unpaid invoices, locate GP details. Our team handles the admin AI can't. Every client gets a named secretary who works within your Medserv workspace

Meet the Medserv Secretarial Team →
Medserv Secretarial Team

Stop juggling admin and start growing your practice

Medserv blends expert secretarial support with advanced practice management software. It’s how private practice runs better.

Compare Medserv

See how Medserv stacks up to other practice management solutions.

Feature Medserv Carebit Semble
Secretarial support
Included
AI + human workflow
Debtor reduction tools
Advance Pay
Manual
Basic
Custom workflows
Bespoke
GP promotion
Targeted

Frequently Asked Questions

How long does setup take?

It can take up to 8 weeks, depending on your data migration needs.

What happens if I already have a secretary?

You can continue working with them, or use Medserv for overflow

How secure is patient data?

We use industry-leading encryption and are fully GDPR compliant.

Do you work with small or solo consultants?

Yes, we offer tailored solutions for individual consultants.
Medserv App Phone

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The Medserv App

Procedure Booking & Diagnostic Request Forms

Seamless, compliant bookings... all in one place.

Medserv gives consultants instant access to hundreds of verified hospital and diagnostic request forms directly within the Practice Management Portal. Our continuously updated library covers all major UK hospitals and networks: including BMI, Circle Health, Nuffield Health, Spire, HCA, Cromwell, The London Clinic, One Welbeck, and many more

Surgical Booking Forms
MRI & CT Requests
Hospital Admission Forms
Pathology Forms
BMI Healthcare
Nuffield Health
Spire
Cromwell Hospital
The London Clinic
One Welbeck

Access: Available to verified UK medical professionals through the Medserv Practice Management Software.

Always up to date
Fully Compliant

How We Work With You

1. Discovery Call

Discuss your practice's needs

2. System Setup

Configure your system

3. Data Migration

Import your existing client records

4. Go Live

Meet Your Secretary and Issue Logins

5. Continuous Support

Ongoing Technical Support